Lead with compassion and seek to understand - that's the way I begin every project. Thorough, collaborative research is essential to understanding core ideas, users, and the context that my design will live in. From there I work on every step of the pipeline, from exploring low fidelity solutions, prototyping UI designs, and handing off useful documentation to developers when working digitally. I focus on defining the problem being addressed from multiple perspectives, understanding user needs and internal needs through quantitative and qualitative research, and establishing a framework for creating and evaluating solutions in the short and long-term. My process also involves lots of collaboration and synthesizing information, and helping to establish business goals that are in line with user goals.